Terms & Conditions

1. Using the service

chattyfeet.com (the "Site") is owned and operated by ChattyWear Ltd, a company incorporated in England & Wales with registered number 7623786, VAT Registration Number 197 0705 85 and whose registered address is 86-90 Paul Street, London, EC2A 4NE.

ChattyWear Ltd will be also referred as 'we', 'our' or 'us'. By using this Site, you agree to the following Terms & Conditions and Privacy Policy, which may be revised at any time without notice to you.

If you don't agree with our Terms & Conditions, please do not use the Site.

2. Product representation

We aim to give an accurate representation of our products on the Site but due to differences in computer screens colours may not exactly match those of the actual product.

3. The Site

These Terms & Conditions apply to all users of the Site, including users who contribute information, videos, and other materials or services on the Site. The Site may contain links to third party websites that are not owned or controlled by us. chattyfeet.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. By using the Site, you specifically release chattyfeet.com from any and all liability arising from your use of any third-party website.

4. Intellectual Property

The content on the Site except all User Content (as defined below), including the text, images, scripts, graphics, layout and interactive features ("Content") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to ChattyWear Ltd, subject to copyright and other intellectual property rights under English and foreign laws and international conventions.

Content on the site is provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of ChattyWear Ltd. 

You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Content (as defined below) of third parties obtained through the Site for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained thereon. You agree not to circumvent, disable or otherwise interfere with security related features of the Site or features that prevent or restrict use or copying of any Content or enforce limitations on use of the site or the Content therein.

5. Return Policy

You have the right to return a purchase within 30 days of receipt for an exchange or refund. To return your items, you will need to contact us within seven days of receipt stating: Order number, product name, reason for return and whether you would like an exchange or refund.

We will then send you an email with further instructions.

Please note: Socks must be unworn, unwashed and unused, and the labels and packaging must be intact. You must cover the shipping charges for returns/exchanges. We will not take responsibility for any damage caused to the socks after you have received them. We will not take responsibility for any lost packages.

Once we receive the returned socks, we will process your refund or exchange within 30 days.

6. Payment

We accept payment via credit/debit cards, Paypal, Google Pay and Apple Pay.

7. Discount Codes 

Please note that it's only possible to apply one discount code per order.

8. Prices

All prices are in pounds (£) sterling and are inclusive of UK value added tax (where applicable), at the appropriate rate, and are correct at the time they have been entered to our website. Prices may change from time to time and any promotional discounts or offers may also be withdrawn at any time.

The amount you pay will be the price indicated plus any delivery charges. Please note that the recipient of any products shipped outside the European Union may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. If you are unsure about whether these charges might apply to your order, you should contact your local tax or customs authorities.

9. VAT 

All Product prices shown on the Website are inclusive of any applicable UK VAT. Where you have requested delivery of your Order to an EU country, the total cost of your Order will include UK VAT.

10. Further information for overseas customers

The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Customers outside the United Kingdom will also be liable for any customs/import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country, therefore you are advised to check the latest applicable local requirements in your country before placing an order.

11. Limitation of Liability

In no event shall chattyfeet.com, or any parent, subsidiary, affiliate, director, officer, employee, licensor, distributor, supplier, agent, reseller, owner, or operator of chattyfeet.com, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Site, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, (iv) any interruption or cessation of transmission to or from our Site, (iv) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our Site by any third party, and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Site, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. the foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

You specifically acknowledge that chattyfeet.com shall not be liable for User Content or for any defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

The Site is controlled and offered by chattyfeet.com from its facilities in the United Kingdom. chattyfeet.com makes no representations that the Site is appropriate or available for use in other locations. Those who access or use the Site from other jurisdictions do so at their own volition and are responsible for compliance with local law.

12. Termination

chattyfeet.com may, under certain circumstances and without prior notice, immediately terminate your chattyfeet.com account and access to the Site and any other chattyfeet.com services. Cause for such termination shall include, but not be limited to: (a) breaches or violations of the Terms of Use other incorporated agreements or guidelines; (b) requests by law enforcement or other government agencies; (c) a request by you (self-initiated account deletions); (d) discontinuance or material modification to the Site (or any part thereof); (e) unexpected technical or security issues or problems; (f) extended periods of inactivity; (g) engagement by you in fraudulent or illegal activities; and/or (h) nonpayment of any fees owed by you in connection with the Site or any other chattyfeet.com product. Termination of your chattyfeet.com account includes: (a) removal of access to all pages within the Site; (b) deletion of your password and all related information, files and materials, including User Content associated with or inside your account (or any part thereof); and (c) barring of further use of the Site. Further, you agree that all terminations for cause shall be made in chattyfeet.com sole discretion and that chattyfeet.com shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Site.

Last updated May 2023